Privacy Policy

Company Name: Tecobytes
Website: https://tecobytes.com

Last updated: 20 October 2026

At Tecobytes, your privacy is important to us. This Privacy Policy explains how we collect, use, share and safeguard information when you use our website, submit a service enquiry or a Meta (Facebook or Instagram) lead form, contact us, or visit our business premises. Please read this privacy policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect personal information that you voluntarily submit through website enquiry forms, Meta (Facebook or Instagram) Instant Forms, phone, email, WhatsApp, or in-person enquiries, including in the following circumstances:

  • When you approach us at our business premises for inquiries or services.

  • When you contact us by phone, email, or any form of communication to inquire about our services.

Depending on the enquiry, the personal information we may collect includes:

  • Name

  • Email address

  • Phone number

  • Physical address (for communication and proposal purposes)

2. Purpose of Collecting Personal Information

We use information you provide for the following purposes, as applicable:

  • To understand your service requirements.

  • To create and share project proposals or quotations.

  • To follow up on your service inquiries or support requests.

  • To maintain records of communications for internal documentation purposes.

Submitting an enquiry is voluntary. Where a form marks information as required, that information is needed to process or respond to that particular request. We may also use relevant information to assess service fit, follow up by email, telephone or WhatsApp, measure advertising enquiries and improve our services; separate promotional communications are sent only where permitted by applicable law, with consent where required.

3. Data Usage and Sharing

We do not sell or rent personal information. To handle enquiries, provide services and measure advertising, we may share relevant information with authorised personnel and service providers, such as Meta (for Facebook/Instagram lead forms and advertising measurement), website hosting providers, customer relationship management systems, and communication or analytics providers where used. These providers may process information under their own terms and privacy notices. We may also disclose information when required by applicable law.

4. Cookies and Tracking Technologies

Our website, https://tecobytes.com, may use cookies and, where enabled, analytics and advertising measurement technologies such as Google Tag Manager, Meta Pixel or Meta Conversions API. Depending on configuration, these may process device or browser identifiers, page visits, referral details and conversion events to understand website usage and evaluate advertising. We will seek consent where required by applicable law. You can control cookies through browser settings and any consent controls provided on the website.

5. Children’s Privacy

We do not knowingly collect, use, or disclose any personal information from individuals under the age of 18. Our services are intended for individuals or businesses who are 18 years of age or older.

6. Data Security

Information provided through our website, advertising lead forms and other communication channels is handled with care. We apply reasonable administrative and technical safeguards to reduce the risk of unauthorised access, misuse, loss or disclosure. No online transmission or storage system can be guaranteed completely secure.

7. Your Rights and Choices

If you have shared personal information through our website, a Meta lead form or direct contact, you may contact us to request the following, subject to applicable law:

  • Access to your personal data.

  • Correction of incorrect or incomplete data.

  • Deletion of your data from our records.

You may make these requests by contacting us via email at [email protected].

8. Third-Party Services

Where enabled, third-party services may include Meta Ads and Instant Forms, Meta Pixel or Conversions API, Google Tag Manager or analytics, website hosting, CRM systems and business email or messaging providers. These services may process certain personal or technical information in accordance with their own privacy policies. Meta’s privacy policy is available at Meta Privacy Policy.

Meta Lead Ads, Contact Preferences and Data Retention

When you submit a Facebook or Instagram Instant Form for our services, we may receive your name, business email, phone number and the answers you provide, such as business type, required services, estimated project budget, expected timeline and existing website information. Meta collects information through its own platform before providing the lead to us, subject to Meta’s privacy terms.

We may use the enquiry information in our customer relationship management or lead-management systems to assess project fit, respond to your request, prepare quotations, follow up and record whether an enquiry progressed to a qualified lead or client. Where technically enabled and permitted, relevant enquiry or conversion events may be shared with Meta to measure and improve advertising performance. We do not use your lead enquiry data for unrelated purposes without a lawful basis.

We retain personal information only as long as reasonably necessary for enquiries, service delivery, recordkeeping, dispute handling or legal compliance, and then securely delete or anonymise it where feasible. You may request access, correction, deletion or cessation of promotional contact by emailing [email protected]. Requests are handled subject to applicable legal and record-retention requirements.

9. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated “Effective Date.” Visitors are encouraged to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or your personal data, please contact us at:

Tecobytes
Email: [email protected]
Website: https://tecobytes.com